The Chautauqua County Visitors Bureau recently presented customer service excellence awards to employees of the local tourism industry.
CCVB received numerous nominations and presented five awards at attractions and businesses.
Recipients included:
- Anthony Cusimano, guest services associate, National Comedy Center
- Anna Fales, food and beverage director, Chautauqua Harbor Hotel
- Toni Bellitto, concierge, Chautauqua Harbor Hotel
- Jessica Gordon, beverage manager, Truffle Honey LLC
- Bill Race, volunteer, Chautauqua Sports Hall of Fame
CCVB created the award to recognize and foster customer service excellence within the Chautauqua County tourism industry.
“These recipients do excellent work for their employers and provide guests with great customer service,” said Andrew Nixon, CCVB president and CEO. “They also share their extensive knowledge of the local area, businesses and attractions. This ensures visitors have the best experience possible in Chautauqua County and supports the entire tourism industry. We’re proud to present the customer service excellence award to these deserving recipients, and we look forward to honoring more employees soon.”
CCVB plans to present another round of customer service excellence awards in the spring or summer months and will announce a formal nomination timeline to tourism industry businesses.